I am sure you are extremely concerned about the current crisis, which is why I am writing to let you know how we as a company are responding, and the actions we are taking to keep our colleagues and customers safe. 

On Monday night the Prime Minister announced new social distancing measures which will have a profound impact on our way of life over the next few weeks, and maybe longer. 

Following the announcement, the Government published a list of business that are considered essential. That list includes Mobility Aids & Equipment suppliers. 

Aids4Mobility are therefore considered an essential business in supporting the public during this time.

I am confident that the measures we are putting in place, will help support essential mobility, whilst also protecting the safety and wellbeing of our customers and colleagues. 

How are we keeping customers and colleagues safe?

To keep operations running as smoothly as possible, we must answer the immediate needs of our dedicated, hardworking colleagues. Decisions have been made to determine who can work remotely and who we need on site. Our top priority is the safety and well-being of our team and we are taking all necessary precautions to ensure this.

Customer Orders

Orders are continuing to be processed and shipped on a daily basis. The courier & delivery networks are operating as normal. We are not currently experiencing any major issues with deliveries.

Due to an increase in demand for online shopping at this time, the decision was made not offer next day deliveries. Due to COVID-19 and circumstances changing frequently. Please be patient waiting for your delivery.

If you have any concerns with your order please email info@aids4mobility.co.uk

Staying Safe

When receiving your parcel, please remember to stay two meters away from the delivery driver. When handling the parcel, please wear gloves if possible and remember to wash your hands afterwards.

Thank you for your valued custom.

Yours Sincerely,
Jason Dwyer
Director.

Rollator Walkers

Shown 12 products of 16
Days 100 Series 102 / X-Small Lightweight Rollator

The 100 Series aluminium rollator combines lightweight design with robust build quality to offer a market-leading  Rollator.   Key Features: Now with a 3 Year Warranty The robust 100 Series is m...

Homecraft Four-Wheeled Rollator - Quartz

Rollator Features The Four-Wheeled Rollator from Homecraft combines superb quality with fantastic value for money. It features height adjustable handles to ensure the correct position for the user. T...

Rollator & Transit Chair Combination

This innovative product can be used as either a rollator or a short trip transport chair Key Features: Height adjustable handles. Easy to operate loop breakes. Flip up footrests. Padded seat an...

Days 100 Series 105 / Medium Lightweight Rollator

The 100 Series aluminium rollator combines lightweight design with robust build quality to offer a market-leading Rollator.   Key Features: Now with a 3 Year Warranty. The robust 100 Series is ma...

Homecraft Four-Wheeled Rollator - Ruby

Rollator Features The Four-Wheeled Rollator from Homecraft combines superb quality with fantastic value for money. It features height adjustable handles to ensure the correct position for the user. T...

Days 100 Series 103 / Small Lightweight Rollator

The 100 Series aluminium rollator combines lightweight design with robust build quality to offer a market-leading maximum user weight of 165kg / 26 stone. Model No. 103 Size: SmallAppro...

Days 100 Series 106 / Large Lightweight Rollator

The 100 Series aluminium rollator combines lightweight design with robust build quality to offer a market-leading maximum user weight of 165kg / 26 stone. Model No. 106 Size: LargeAppro...

Aidapt Duo Deluxe Rollator and Transit Chair in One - Orange

This model allows the user to walk with the Rollator and sit down to rest when needed It can be used as a transit chair so that the user can be pushed by a carer Ergonomic handles, loop handled brak...

Aidapt Deluxe Ultra Lightweight Folding 4 Wheeled Rollator - Orange

Aids users who need support whilst walking Super lightweight aluminium frame folds flat making it ideal for travel use Modern design and available in a range of stylish colour options Integral seat...

Aidapt Duo Deluxe Rollator and Transit Chair in One - Blue

This model allows the user to walk with the Rollator and sit down to rest when needed It can be used as a transit chair so that the user can be pushed by a carer Ergonomic handles, loop handled brak...

Aidapt Duo Deluxe Rollator and Transit Chair in One - White

This model allows the user to walk with the Rollator and sit down to rest when needed It can be used as a transit chair so that the user can be pushed by a carer Ergonomic handles, loop handled brak...

Aidapt Deluxe Ultra Lightweight Folding 4 Wheeled Rollator - White

Aids users who need support whilst walking Super lightweight aluminium frame folds flat making it ideal for travel use Modern design and available in a range of stylish colour options Integral seat...

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Aids 4 Mobility uses Royal Mail, Parcel Force, DPD, Hermes, TNT and UPS. We have chosen these couriers based on their reliability and cost-effective delivery solutions. This helps us to keep your order costs as low as possible.

There is FREE DELIVERY* on all orders over £30.00 excluding VAT to all UK mainland addresses and for most non-mainland UK addresses.

Orders up to £30.00 excluding VAT are only £3.95 P and P

If you are looking to have orders delivered outside the UK mainland, please contact us for a quotation. We will do our best to keep the delivery costs as low as we can.

More information

Please note: VAT is removed in the checkout process

In the UK, disabled people do not have to pay VAT when buying certain disability aids and services (This can be claimed by friend or family member purchasing on their behalf). Not everything supplied to disabled people is necessarily zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief.

Who is eligible for VAT relief?

You must be 'chronically sick or disabled' to qualify for VAT relief. The HMRC comment on this is as follows. A person is 'chronically sick or disabled' if they either:

VAT Relief on our Disability Aids

All products on the Aids for Mobility website are flagged with an option to claim VAT relief during Checkout if it applies to that item. When you add a zero-rated product or service to your Basket, you will be asked to tick a checkbox to confirm that you, or the person for whom you are buying the item, are eligible for VAT Relief.

How VAT relief works

If you are claiming VAT Relief you will be asked to complete an extra few questions during Checkout, where we will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this declaration along with your order details. You can then buy the product(s) in your Basket at a price that excludes VAT. You will be asked to make this declaration each time you place an order that includes zero-rated products. It is a legal requirement that we record this information for every order, and we apologise for the inconvenience.

More information from HMRC

You can find out more about VAT Relief for disabled people on the HM Revenue and Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03.

The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).