Tips for Buying a Mobility Scooter

Although certain scoot brands may be more popular, brand loyalty shouldn’t be your top concern when shopping for a mobility scooter. Instead, take the time to research and find the mobile scooter that’s best for your needs and lifestyle by following the tips below.

Shop Around

The best way to know how comfortable a scooter will be is to try it before you buy it. While you may ultimately purchase it online to save money, taking the time to sit in the scooter and check for comfort, stability, leg room, and easy access to controls can make a big difference in long-term use. Some scooter seats will be too wide or narrow while others have adjustable backrests or seats.

Questions to Ask Before Buying a Mobility Scooter

Knowing your answers to the following questions will help you select the best scooter for your lifestyle.

1.     Do I need to buy additional accessories?

2.     How long will I need to wait for delivery?

3.     Does it come assembled or will I need to put it together?

4.     Is there a guarantee and service plan?

5.     How easy is it to get spare parts?


Many people like to use their scooter while traveling. If that’s the case, be sure it folds easily and won’t pinch your fingers. Lift it and be sure it’s light enough to easily put in and take out of your car. While you’re at it, practice getting it in and out of the boot – no two are alike and you want to be sure your scooter fits.

Research Pricing

There are huge variations in the prices of new mobility scooters. Many factors including assembly and included options go into this difference. Be sure you understand exactly what’s included for the price.

Buy from a Trusted Source

Get recommendations and look for accreditations such as the British Healthcare Trades to ensure you buy your scooter from a company that stands behind its products and won’t pressure you into making a purchase before you’re ready.



Aids 4 Mobility uses Royal Mail, Parcel Force, DPD, Hermes, TNT and UPS. We have chosen these couriers based on their reliability and cost-effective delivery solutions. This helps us to keep your order costs as low as possible.

There is FREE DELIVERY* on all orders over £30.00 excluding VAT to all UK mainland addresses and for most non-mainland UK addresses.

Orders up to £30.00 excluding VAT are only £3.95 P and P

If you are looking to have orders delivered outside the UK mainland, please contact us for a quotation. We will do our best to keep the delivery costs as low as we can.

More information

Please note: VAT is removed in the checkout process

In the UK, disabled people do not have to pay VAT when buying certain disability aids and services (This can be claimed by friend or family member purchasing on their behalf). Not everything supplied to disabled people is necessarily zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief.

Who is eligible for VAT relief?

You must be 'chronically sick or disabled' to qualify for VAT relief. The HMRC comment on this is as follows. A person is 'chronically sick or disabled' if they either:

VAT Relief on our Disability Aids

All products on the Aids for Mobility website are flagged with an option to claim VAT relief during Checkout if it applies to that item. When you add a zero-rated product or service to your Basket, you will be asked to tick a checkbox to confirm that you, or the person for whom you are buying the item, are eligible for VAT Relief.

How VAT relief works

If you are claiming VAT Relief you will be asked to complete an extra few questions during Checkout, where we will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this declaration along with your order details. You can then buy the product(s) in your Basket at a price that excludes VAT. You will be asked to make this declaration each time you place an order that includes zero-rated products. It is a legal requirement that we record this information for every order, and we apologise for the inconvenience.

More information from HMRC

You can find out more about VAT Relief for disabled people on the HM Revenue and Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03.

The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).