Practical Incontinence Information

Incontinence affects more than 200 million people across the globe. It’s believed that about 13% of British women and 5% of British men suffer from some form of urinary incontinence and fecal incontinence affects an additional 2% of the population. Incontinence is quite embarrassing for those who suffer from it and as a result, it’s often under reported. While these feelings are quite understandable, they also continue the myth that it only affects other people. In fact, incontinence products are among the most commonly purchased. In part because incontinence is not a disease in and of itself. Rather, it is the symptom of another problem, which can often be cured.

What to Do

If you or a loved one is suffering from incontinence, the first and most important thing to do is seek medical advice. Because incontinence is a symptom of another condition, quickly seeking help from a doctor can provide a diagnosis and treatment that may eliminate incontinence. In addition, you need to understand the type of incontinence as that will drive the precautions, treatments, and devices that are best for your situation.

Incontinence Aides

People with incontinence face many practical challenges. Fortunately, there are a variety of products available to minimize frustration and embarrassment.

Juvenile Bedwetting

Many young children wet their beds, for a variety of reasons. One way to help address this is to help the child and parents be aware that bedwetting has occurred. However, it’s also important to help children develop bladder awareness so they can get up prior to wetting the bed. Enuresis alarms and incontinence monitoring systems are two methods for doing this.

Muscle Control

In many cases, incontinence can be the result of poor muscle control. Using a variety of pelvic exercises, people can regain control of their muscles and reverse their incontinence. This is particularly true when the poor muscle control is a result of surgery, childbirth, or injury.

Bed and Furniture Protection

One of the most upsetting parts of incontinence is the damage caused to bedding and furniture. Products such as disposable bed pads, waterproof bedding, and seat pads all help prevent beds and furniture from becoming soiled.

Protective Clothing

Patients with incontinence are often very concerned about protecting their clothes while preserving their dignity. Modern protective devices such as absorbent pads, ergonomic pads, and stretch pants are discreet and effective methods for protecting clothing.

Toilet Access

In some cases, the biggest incontinence challenge is simply getting to the bathroom in time. In situations like this, radar keys that list a national network of handicap accessible toilets or portable urinals for traveling can be tremendously helpful.


For people suffering from incontinence, personal hygiene is a primary concern. A variety of items exist to make personal hygiene easier. Disposable gloves, hypoallergenic skin wipes, body cleansing foams and soaps, and surface sprays help keep them and their environments clean and safe.



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More information

Please note: VAT is removed in the checkout process

In the UK, disabled people do not have to pay VAT when buying certain disability aids and services (This can be claimed by friend or family member purchasing on their behalf). Not everything supplied to disabled people is necessarily zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief.

Who is eligible for VAT relief?

You must be 'chronically sick or disabled' to qualify for VAT relief. The HMRC comment on this is as follows. A person is 'chronically sick or disabled' if they either:

VAT Relief on our Disability Aids

All products on the Aids for Mobility website are flagged with an option to claim VAT relief during Checkout if it applies to that item. When you add a zero-rated product or service to your Basket, you will be asked to tick a checkbox to confirm that you, or the person for whom you are buying the item, are eligible for VAT Relief.

How VAT relief works

If you are claiming VAT Relief you will be asked to complete an extra few questions during Checkout, where we will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this declaration along with your order details. You can then buy the product(s) in your Basket at a price that excludes VAT. You will be asked to make this declaration each time you place an order that includes zero-rated products. It is a legal requirement that we record this information for every order, and we apologise for the inconvenience.

More information from HMRC

You can find out more about VAT Relief for disabled people on the HM Revenue and Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03.

The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).