Navigating with a Disability

Navigating through the world when you have a disability can be a challenge, but it doesn't have to be impossible. How you approach everyday life is an important part of the choices you make each day. 


You can choose to allow your disability to define you, or you can define your life despite your disability.  


When it comes to employment or similar challenges, how you approach these issues will make the difference. The first thing that you must do, however, is to be open and honest with yourself about your disability and limitations so that you can make the adjustments necessary to succeed. 


Address the Obvious 


As a person who has a disability, especially if you have had one your entire life, you know that some people can feel uncomfortable with your condition. Instead of allowing this to be the "elephant in the room," address your disability right from the start. Employers and co-workers will be more receptive to creating a workspace that meets your needs when you are upfront about those needs. 


People act like this because they do not know how comfortable you are with your limitations. They feel that by avoiding the obvious that they will not offend you or hurt your feelings. When they are aware that you are comfortable with who you are, they become comfortable as well. 


Strive to Exceed Expectations 


Face it.  Some people that you work with or interact with on a daily basis are not going to be kind individuals. They will have a predisposition that your skills are limited because a part of your body is limited. 


Nothing is more satisfying than proving these types of people wrong. It may seem a little crass to say such a thing, but it is an honest statement. Being able to show your skills and exceeding expectations is a thrill for anyone - regardless of physical abilities. 


Find Personal Solutions to Problems 


There will be obstacles in your life and in your work that are caused by your disability. These obstacles can be overcome with a little creativity. However, you should try to find logical solutions to these problems and not wait for others to come to the rescue. 


You know what the obstacle is, and you know what could make the situation better. Finding the solution and then presenting it to your employer is the best way to have the problem corrected. If you rely on others to solve the problem, the solution may not actually meet your needs. 


When you take control of how you and others perceive your disability, you can overcome any obstacles that get in your way. 


Aids 4 Mobility uses Royal Mail, Parcel Force, DPD, Hermes, TNT and UPS. We have chosen these couriers based on their reliability and cost-effective delivery solutions. This helps us to keep your order costs as low as possible.

There is FREE DELIVERY* on all orders over £30.00 excluding VAT to all UK mainland addresses and for most non-mainland UK addresses.

Orders up to £30.00 excluding VAT are only £3.95 P and P

If you are looking to have orders delivered outside the UK mainland, please contact us for a quotation. We will do our best to keep the delivery costs as low as we can.

More information

Please note: VAT is removed in the checkout process

In the UK, disabled people do not have to pay VAT when buying certain disability aids and services (This can be claimed by friend or family member purchasing on their behalf). Not everything supplied to disabled people is necessarily zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief.

Who is eligible for VAT relief?

You must be 'chronically sick or disabled' to qualify for VAT relief. The HMRC comment on this is as follows. A person is 'chronically sick or disabled' if they either:

VAT Relief on our Disability Aids

All products on the Aids for Mobility website are flagged with an option to claim VAT relief during Checkout if it applies to that item. When you add a zero-rated product or service to your Basket, you will be asked to tick a checkbox to confirm that you, or the person for whom you are buying the item, are eligible for VAT Relief.

How VAT relief works

If you are claiming VAT Relief you will be asked to complete an extra few questions during Checkout, where we will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this declaration along with your order details. You can then buy the product(s) in your Basket at a price that excludes VAT. You will be asked to make this declaration each time you place an order that includes zero-rated products. It is a legal requirement that we record this information for every order, and we apologise for the inconvenience.

More information from HMRC

You can find out more about VAT Relief for disabled people on the HM Revenue and Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03.

The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).