How to Qualify for Disability Benefits

If you have a disability and are between the ages of 16 and 64 and reside in the U.K., you have the right to seek financial assistance. The U.K. has launched a new program to replace the Disability Living Allowance scheme. The new program is called Personal Independence Payment or PIP. 


PIP is available to all residents in England, Scotland, and Wales. Northern Ireland has a similar new program, but the application process is different. The information contained within this article applies to those living in England, Scotland, and Wales. 


To qualify for PIP benefits, you must meet the following criteria: 


• Must be between the ages of 16 and 64 

• Must have lived in England, Scotland or Wales for at least 2 of the last three years 

• Must reside in one of these countries at the time of application 

• Cannot be receiving the Armed Forces Independence Payment 

• Your condition must have been present and documented for the last three months 

• Your condition must be expected to last for at least the next nine months 

• You are terminally ill with six or fewer months to live. 


PIP Benefits Come In 2 Forms 


You can receive two different benefits when claiming PIP. You can receive Daily Living Payments and Mobility Payments. 


Daily living payments help cover costs for the assistance you may need with eating or cooking, dressing, bathing, communicating, or similar tasks. Mobility payments are available for those with mobility disabilities that may need special assistance. 

Applying For PIP Benefits 


You will need to have the following information available when applying for PIP benefits: 


• National Insurance Number 

• Contact Information 

• Birth Date  

• Bank or Building Society Account Number 

• Name and Contact Information for your Health Care Provider 

• Any Information regarding Living Abroad or in a Health Care Facility if Applicable 


You will need to call the Department of Work and Pensions to begin the application process. The department may schedule a personal interview with you for a final evaluation. 


If you have a terminal illness, you may be approved for benefits immediately. You will not be required to undergo a personal evaluation. 

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More information

Please note: VAT is removed in the checkout process

In the UK, disabled people do not have to pay VAT when buying certain disability aids and services (This can be claimed by friend or family member purchasing on their behalf). Not everything supplied to disabled people is necessarily zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief.

Who is eligible for VAT relief?

You must be 'chronically sick or disabled' to qualify for VAT relief. The HMRC comment on this is as follows. A person is 'chronically sick or disabled' if they either:

VAT Relief on our Disability Aids

All products on the Aids for Mobility website are flagged with an option to claim VAT relief during Checkout if it applies to that item. When you add a zero-rated product or service to your Basket, you will be asked to tick a checkbox to confirm that you, or the person for whom you are buying the item, are eligible for VAT Relief.

How VAT relief works

If you are claiming VAT Relief you will be asked to complete an extra few questions during Checkout, where we will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this declaration along with your order details. You can then buy the product(s) in your Basket at a price that excludes VAT. You will be asked to make this declaration each time you place an order that includes zero-rated products. It is a legal requirement that we record this information for every order, and we apologise for the inconvenience.

More information from HMRC

You can find out more about VAT Relief for disabled people on the HM Revenue and Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03.

The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).