How to Choose a Cell Phone for a Person with a Disability

 When you have a disability, having access to a cell phone is essential to your overall health and safety. Having a mobile phone allows you to be more independent while providing you with a way to instantly call for help if necessary. Cell phone technology has significantly improved to accommodate many different disabilities. 


For those with arthritis in their hands, larger phones are available with larger buttons making it easier to hold and dial. The use of a stylus is also recommended if you have trouble dialing or texting on a cell phone.  


For the hearing impaired, the use of video calling enables callers to use sign language while sending or receiving calls. The use of text to audio features can also allow the user to type words which are in turn spoken. New features are coming out every day to help those with hearing impairments. 


Visual impairments do not have to prevent cell phone use. Voice activated systems on the phone will allow those with visual impairments to access all features of their cell phones just by talking to the phone. Larger buttons and other features are also available. 


Choosing the Right Phone 


To choose the right phone to meet your needs, you may need to do a little research. Higher end cell phones often come with all of these features automatically, but they can be pricey. However, many cell phone carriers will offer discounts for these phones if you sign a contract for their services, and sometimes even provide the phones for free. 


Selecting the Right Phone: 


• Write down what features you need from a cell phone 

• Research different apps that you may be able to download that may give you the assistance you need without purchasing an expensive phone. 

• Talk to phone service providers to see what services they offer for disabled clients 

• Before ordering a specialized phone from a provider, look at other sites, including online auctions for the same phone at a better price 

• Contact local organizations that assist people with your specific condition. Many of these programs also offer assistance with acquiring the right cell phone. 


Mobile phones are a great tool to help you improve your independence and give you an extra safety net. There are many features available on phones that can accommodate different disabilities, and many apps are available for free that can enhance these experiences. With a little bit of research, you can find the right phone to meet your needs. 


Aids 4 Mobility uses Royal Mail, Parcel Force, DPD, Hermes, TNT and UPS. We have chosen these couriers based on their reliability and cost-effective delivery solutions. This helps us to keep your order costs as low as possible.

There is FREE DELIVERY* on all orders over £30.00 excluding VAT to all UK mainland addresses and for most non-mainland UK addresses.

Orders up to £30.00 excluding VAT are only £3.95 P and P

If you are looking to have orders delivered outside the UK mainland, please contact us for a quotation. We will do our best to keep the delivery costs as low as we can.

More information

Please note: VAT is removed in the checkout process

In the UK, disabled people do not have to pay VAT when buying certain disability aids and services (This can be claimed by friend or family member purchasing on their behalf). Not everything supplied to disabled people is necessarily zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief.

Who is eligible for VAT relief?

You must be 'chronically sick or disabled' to qualify for VAT relief. The HMRC comment on this is as follows. A person is 'chronically sick or disabled' if they either:

VAT Relief on our Disability Aids

All products on the Aids for Mobility website are flagged with an option to claim VAT relief during Checkout if it applies to that item. When you add a zero-rated product or service to your Basket, you will be asked to tick a checkbox to confirm that you, or the person for whom you are buying the item, are eligible for VAT Relief.

How VAT relief works

If you are claiming VAT Relief you will be asked to complete an extra few questions during Checkout, where we will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this declaration along with your order details. You can then buy the product(s) in your Basket at a price that excludes VAT. You will be asked to make this declaration each time you place an order that includes zero-rated products. It is a legal requirement that we record this information for every order, and we apologise for the inconvenience.

More information from HMRC

You can find out more about VAT Relief for disabled people on the HM Revenue and Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03.

The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).