Dementia Information for the Whole Family


The term dementia doesn’t refer to a single disease. Rather, it’s the name given to set of symptoms and behaviors associated with memory loss, reduced attention span, and complex cognitive disorders. Dementia affects around 800,000 people in the UK and is more common in people over 65 years of age. It’s usually incurable and progressive, however, in cases of traumatic brain injury, static forms of dementia can occur.


Typically, family and friends will be the first to notice symptoms of dementia and may include increasing forgetfulness, anxiety and other mood changes, or personality changes. A definitive diagnosis is made by a doctor after performing a series of assessments including a brain scan.


Dementia can be distressing for both the patient and their loved ones, but with support, treatment plans, and daily living aides, it can be easier.

Diagnosis and Treatment

Early, accurate diagnosis is key to finding appropriate treatments for dementia. In addition, early diagnosis ensures the patient is still able to make decisions regarding their treatment and other arrangements while still of sound mind. Also, in some cases, the patient may discover they’re not suffering from dementia but from another treatable illness.


Once diagnosed, the patient’s doctor can prescribe a variety of medications to help ease symptoms. As an adjunctive measure the patient and loved ones can pursue support groups to gain perspective and reduce feelings of isolation and stress.

Daily Aids

Dementia is often comorbid with other conditions and on its own still impacts almost every aspect of daily life. There are a wide variety of assistive devices that can make daily life easier for those with dementia.

Eating and Drinking

Sometimes people with dementia have difficulty eating or drinking on their own. A variety of devices exist to help people maintain their independence. Some examples include shatterproof crockery, non-spill cups, and clothing protectors.


Sadly, many people with dementia suffer from incontinence. Fortunately, there are many products on the market to help reduce the impact of this symptom. Items such as bed pads, washable bed protectors, discreet panties, and other hygiene accessories all help patients with dementia retain their dignity.

Household Aids

Memory loss can be extremely frustrating. Even something as simple as making a phone call can become incredibly difficult. Items such as pictorial phones, wireless object finders, safety plugs for the bath and shower, clocks that indicate daytime and nighttime, and pendants that issue verbal reminders can all help someone with dementia live more independently.

Memory Development

Keeping the mind active is one of the best ways to reduce the effects of dementia and retain as much memory as possible for as long as possible. Stimulating games and activities are one of the best ways to engage the mind. Check out reminiscence aides, group activities, and arts and crafts products to help develop memory. Items such as automatic pill dispensers can help those with existing memory loss stay on track with their treatment.


Often, those with dementia have a tendency to wander. They’re likely to leave a safe environment without anyone being aware of it. To keep patients with dementia safe without making them feel trapped, wander control systems such as motion sensor devices, CCTV, bed sensors, pagers, and door and window alarms can be used.


Combined with doctor care and other care takers if needed, assistive devices can help those with dementia retain their independence and dignity as long as possible


Aids 4 Mobility uses Royal Mail, Parcel Force, DPD, Hermes, TNT and UPS. We have chosen these couriers based on their reliability and cost-effective delivery solutions. This helps us to keep your order costs as low as possible.

There is FREE DELIVERY* on all orders over £30.00 excluding VAT to all UK mainland addresses and for most non-mainland UK addresses.

Orders up to £30.00 excluding VAT are only £3.95 P and P

If you are looking to have orders delivered outside the UK mainland, please contact us for a quotation. We will do our best to keep the delivery costs as low as we can.

More information

Please note: VAT is removed in the checkout process

In the UK, disabled people do not have to pay VAT when buying certain disability aids and services (This can be claimed by friend or family member purchasing on their behalf). Not everything supplied to disabled people is necessarily zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief.

Who is eligible for VAT relief?

You must be 'chronically sick or disabled' to qualify for VAT relief. The HMRC comment on this is as follows. A person is 'chronically sick or disabled' if they either:

VAT Relief on our Disability Aids

All products on the Aids for Mobility website are flagged with an option to claim VAT relief during Checkout if it applies to that item. When you add a zero-rated product or service to your Basket, you will be asked to tick a checkbox to confirm that you, or the person for whom you are buying the item, are eligible for VAT Relief.

How VAT relief works

If you are claiming VAT Relief you will be asked to complete an extra few questions during Checkout, where we will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this declaration along with your order details. You can then buy the product(s) in your Basket at a price that excludes VAT. You will be asked to make this declaration each time you place an order that includes zero-rated products. It is a legal requirement that we record this information for every order, and we apologise for the inconvenience.

More information from HMRC

You can find out more about VAT Relief for disabled people on the HM Revenue and Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03.

The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).