Aids for Mobility Accidental Fall 101 Guide

Aids for Mobility Accidental Fall 101 Guide

Even though we're approaching the end of winter, which means the end of slippery slopes, icy surfaces, and unpredicted blizzards, that doesn't mean that you shouldn't keep being careful when walking around. We advise you to always bring your aids for mobility with you.

Accidental falls can happen anytime, anyplace, to anyone, regardless of the season or reason. There can be a tiny rock on the ground that you miss detecting and step on it the wrong way, resulting in a tumble. 

What do you usually do when you find yourself in such a situation? Do you stay down and take your time or do you get the urge to immediately get up and avoid being seen by people who walk by? This is exactly what you should not be doing. It is dangerous to make sudden movements after a bone or a muscle has suffered a potential injury.


What to do in the case of an accidental fall?

Whether you are the one who has suffered a fall, or you are witnessing someone struggling to get up, here is what you need to do/advise them to do:

  1. Stay as calm as possible. Stay as calm as possible. Panicking can only make things worse by making you impulsively move your body to see if everything is alright. Instead, try and stay still for a moment until your brain releases itself from the shock. Also, the adrenaline pumping your veins may give you false information that you aren't feeling any pain, when actually, there may be something seriously wrong.
  2. Check if something hurts. Once your brain has stabilized, check if something hurts. Start by simply moving your extremities, back, and neck. If all seems fine, check for physical bruising by gently touching the suspicious areas. Once you can concur that there is no damage, you can slowly start getting up. 

  3. Grab onto stable mobility aid. Find something steady to hold on to while getting up. If there isn't anything of sort nearby, get down on all four and slowly start standing up, one foot at a time.

  4. Call someone. If in fact, you do feel some pain, try getting help from people who are walking by. If there is no one in sight, try your phone and call someone close to you to come and help you out. If you cannot reach anyone, and you are feeling severe pain, please call an ambulance.

  5. Detect the source of the fall. Try and stay focused and see what was the reason for your fall. It may not have been clumsiness, but an actual threat on the surface such as wet floors, a construction site, etc. If that was the case and there was no warning sign, you can easily press charges for the damages.

  6. Get to a doctor. Even if you are feeling well, we would still advise you to go see a doctor just in case. Falls can sometimes lead to hemorrhages that can be potentially dangerous later on. Why risk it when you can prevent it?

  7. Rest for a few days. If your environment allows it, stay in bed for a few days. If you have suffered a sprain, it will most probably require some rest so things can go back to the way they were.

  8. Always bring your mobility aid. If you have some sort of disability, never leave your house without your aid for mobility. This can be your crutches, walking sticks, rollator, or anything that's helping you move around more easily.

All in all, the catch is not to act too fast and make reckless movements.


Aids 4 Mobility uses Royal Mail, Parcel Force, DPD, Hermes, TNT and UPS. We have chosen these couriers based on their reliability and cost-effective delivery solutions. This helps us to keep your order costs as low as possible.

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If you are looking to have orders delivered outside the UK mainland, please contact us for a quotation. We will do our best to keep the delivery costs as low as we can.

More information

Please note: VAT is removed in the checkout process

In the UK, disabled people do not have to pay VAT when buying certain disability aids and services (This can be claimed by friend or family member purchasing on their behalf). Not everything supplied to disabled people is necessarily zero-rated for VAT. Goods and services on which you do not have to pay VAT are usually known as 'zero-rated' or 'eligible for VAT relief.

Who is eligible for VAT relief?

You must be 'chronically sick or disabled' to qualify for VAT relief. The HMRC comment on this is as follows. A person is 'chronically sick or disabled' if they either:

VAT Relief on our Disability Aids

All products on the Aids for Mobility website are flagged with an option to claim VAT relief during Checkout if it applies to that item. When you add a zero-rated product or service to your Basket, you will be asked to tick a checkbox to confirm that you, or the person for whom you are buying the item, are eligible for VAT Relief.

How VAT relief works

If you are claiming VAT Relief you will be asked to complete an extra few questions during Checkout, where we will ask you to provide brief details of your disability and confirmation that the product is for 'personal or domestic use'. We will keep a record of this declaration along with your order details. You can then buy the product(s) in your Basket at a price that excludes VAT. You will be asked to make this declaration each time you place an order that includes zero-rated products. It is a legal requirement that we record this information for every order, and we apologise for the inconvenience.

More information from HMRC

You can find out more about VAT Relief for disabled people on the HM Revenue and Customs website. If you cannot find the answer to your questions there or would prefer to speak to an adviser, you can call their Helpline on 0845 302 02 03.

The helpline is open from 8.00 am to 5.00 pm, Monday to Friday. (Closed weekends and bank holidays).