I am sure you are extremely concerned about the current crisis, which is why I am writing to let you know how we as a company are responding, and the actions we are taking to keep our colleagues and customers safe. 

On Monday night the Prime Minister announced new social distancing measures which will have a profound impact on our way of life over the next few weeks, and maybe longer. 

Following the announcement, the Government published a list of business that are considered essential. That list includes Mobility Aids & Equipment suppliers. 

Aids4Mobility are therefore considered an essential business in supporting the public during this time.

I am confident that the measures we are putting in place, will help support essential mobility, whilst also protecting the safety and wellbeing of our customers and colleagues. 

How are we keeping customers and colleagues safe?

To keep operations running as smoothly as possible, we must answer the immediate needs of our dedicated, hardworking colleagues. Decisions have been made to determine who can work remotely and who we need on site. Our top priority is the safety and well-being of our team and we are taking all necessary precautions to ensure this.

Customer Orders

Orders are continuing to be processed and shipped on a daily basis. The courier & delivery networks are operating as normal. We are not currently experiencing any major issues with deliveries.

Due to an increase in demand for online shopping at this time, the decision was made not offer next day deliveries. Due to COVID-19 and circumstances changing frequently. Please be patient waiting for your delivery.

If you have any concerns with your order please email info@aids4mobility.co.uk

Staying Safe

When receiving your parcel, please remember to stay two meters away from the delivery driver. When handling the parcel, please wear gloves if possible and remember to wash your hands afterwards.

Thank you for your valued custom.

Yours Sincerely,
Jason Dwyer
Director.

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Review
Yvonne
Robertson

Item very good, just what I needed and as described, very good quality, well packaged and arrived well before the estimated date.

Review
Mrs Alison
Fordham

Prompt delivery. Very helpful when called with a query. Product as described and expected. Narrow size ideal for small 97 year old lady

Review
Mr William
Doyle

I asked for early delivery as it was for my father in law who had fell out of bed twice and hurt himself. It was dispatched immediately after I asked for it. Excellent service.

Review
Lynn Starkie

So easy. I just looked for one I wanted, very easy to order. Arrived two days later when due for delivery. My first experience of ordering walking stick on line. Wouldn’t hesitate to do so again.

Review
Isobel Margaret
Guttridge

There was an error in the ordering and I was anxious that I might receive more than one walking stick. Contacted the seller direct and they dealt with it efficiently and courteously. Then I had a query on how to unfold and refold the stick and once again the seller was most helpful and so quick with their response. Their service was excellent. I would happily recommend them.

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Michael J
Cowan

Arrived on time. Excellent piece of equipment well designed and made. Does what it is intended to do. Thank you to the driver who left it in my safe place as I was out.

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Mary
Wotherspoon

Great service. A deterioration in the health of the person I bought this for prompted me to request urgent delivery. It was delivered the next day after request. Brilliant service.

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Mrs Margaret
Wallace

Bought this for my elderly mother to enable her to maintain her independence and it was easy to set up and she managed to use it with very little guidance. It’s a sturdy piece of equipment and folds up easily for transporting.